Security- Visitor Management Telephone Line is back up
Thursday-04-06-2023- @ 09:16
The visitor management phone line system for Dwelling Live has been restored. It came back up at 11:05 am today. System testing is complete. The voice line to register visitors is now working.
To register your visitors and guests by telephone:
Call (239) 360-3515 or 888-994-4117, the message will be directly attached to your address if you are calling from a phone number you have registered in the system. When your guest arrives and provides your address, the guard will be able to access your voicemail approving the visitor. You may also leave any other messages or requests for security at the above telephone numbers. Once you leave a voicemail the guard will be immediately notified of the voicemail.
When calling if your phone number is registered in dwelling live you will hear the address your phone number is registered to.
• If you have more than one address at Herons Glen, then follow the prompts to select the address you are registering a visitor for.
• If you receive a message that your phone number is not registered, please contact the HOA Office at 239-731-0322 or send an email to Lori.hghoa@gmail.com. Please include your address and phone number if you send an email or leave a message for the HOA Office.
Leaving a voicemail on the visitor management security system:
Please speak as clearly as possible, provide the name of the person or company, and expected date of arrival, and how long you want the pass to be issued for. Before ending the call PRESS THE # BUTTON then you can end the call.
To register visitors online at visitor management:
Easy to add, delete and manage your visitors online, no phone call required if you use the online Visitor Management.
Online Visitor Management at Dwelling Live: click link- Visitor Management
If you need registration information, please send an email to hoaoffice@heronsglenhoa.org
You can also get the app for your mobile device to register visitors online. Go to the app store on your device and look for Dwelling Live Frontsteps.
To register your visitors and guests by telephone:
Call (239) 360-3515 or 888-994-4117, the message will be directly attached to your address if you are calling from a phone number you have registered in the system. When your guest arrives and provides your address, the guard will be able to access your voicemail approving the visitor. You may also leave any other messages or requests for security at the above telephone numbers. Once you leave a voicemail the guard will be immediately notified of the voicemail.
When calling if your phone number is registered in dwelling live you will hear the address your phone number is registered to.
• If you have more than one address at Herons Glen, then follow the prompts to select the address you are registering a visitor for.
• If you receive a message that your phone number is not registered, please contact the HOA Office at 239-731-0322 or send an email to Lori.hghoa@gmail.com. Please include your address and phone number if you send an email or leave a message for the HOA Office.
Leaving a voicemail on the visitor management security system:
Please speak as clearly as possible, provide the name of the person or company, and expected date of arrival, and how long you want the pass to be issued for. Before ending the call PRESS THE # BUTTON then you can end the call.
To register visitors online at visitor management:
Easy to add, delete and manage your visitors online, no phone call required if you use the online Visitor Management.
Online Visitor Management at Dwelling Live: click link- Visitor Management
If you need registration information, please send an email to hoaoffice@heronsglenhoa.org
You can also get the app for your mobile device to register visitors online. Go to the app store on your device and look for Dwelling Live Frontsteps.