Cable & Internet
Sunday-04-14-2024- @ 02:14
The Blue Stream Cable & Internet services is not changing and they do not have a new name.

Residents may be seeing utility mark outs on the road or across their lawn. This is related to CenturyLink Lumen Technologies using their public utility easements to install fiber optics. The company name you may see is Quantum Fiber or Q.com or Ivy- IVY H Smith
https://ivysmith.com/.

The developer of Herons Glen provided public utility easements for water, sewer, cable, and telephone in the in the mid 90’s.

CenturyLink is the company that provides the land line telephone services and for a while also IP TV. At one time, they also had a relationship with the prior company Broadstar in delivering fiber optics to the community through Broadstar’s fiber lines.

CenturyLink has gone through several name changes over the years from Sprint to Embarq then to CenturyLink now Lumen or Quantum. They have a public utility easement in the community. It appears, they are installing fiber optics throughout Lee County and Charlotte County.

How does this affect Herons Glen? The community has a bulk contract for fiber-optic services with Blue Stream. This service will remain in place. Residents do not need to contact the other company or make any changes to their service. It has no effect on the Blue Stream contract obligations to provide service, which includes for the HOA to pay for bulk basic services for all units through the assessment fees.

Quantum (CenturyLink) after the construction is completed will be able to provide Internet or telephone services to anyone who wants it or currently has CenturyLink telephone. Residents are free to use a different cable, internet, or telephone service if they would like, but will still have to pay for the Blue Stream bulk contract basic cable and internet services charged in the HOA assessment fee.

We are seeking more information from Quantum, their easement, and obligations during this process and will inform the community as soon as possible.